Frequently asked questions

Frequently asked questions

How does the explore pass work?

First, choose between a 40, 50, 75 or 100 Explorer Point pass. You will receive a confirmation email with link a to activate your pass. When you have activated your pass you can start redeeming your Explorer Points for admission tickets to the attractions! Via this link, your Explore Pass, you can view all the attractions and tours, keep track of your Explorer Points and manage your bookings. You can find your admission for attractions in your wallet.

Is the pass fully digital?

Yes, the Explore Pass is fully digital, you do not receive a physical pass. The Pass is only reachable via your personal URL, which you receive in your inbox. Save this link for easy access.

Do I have to download an app?

No, you do not have to download an app. Your Explore Pass is a personal website that you reach via your browser. You do not have to download new software to use it.

Is there a child pass?

No, the Explore Pass does not include a child pass. Many attractions in Amsterdam already offer free or discounted entry for children. Introducing a separate child option would result in families paying for benefits they do not need, and our goals is that the pass is fair and cost-effective.

Can i just walk into the attractions when i show my pass?

No, you have to use admission tickets in your Explore Pass Wallet to enter attractions. The attractions can only let you in if they scan your redeemed tickets.
You redeem tickets by choosing the location you want to visit, the date and time and exchange your Explore Points for tickets.

How far in advance do i have to book my tickets?

For some popular attractions, you’ll need to book in advance to secure a spot. Check availability in the pass or on the attractions’ websites for more details. Keep the season in mind, as demand increases during school holidays.

Read our reviews

97 reviews

4.5
Peony A

This was a lovely tour. The gardens were so beautiful at the start of spring before the main fields were all in bloom and our driver (Mauricio) was fun and made the drive nice.

Mar 21, 2026
Amanda Thompson

Great tour provider. I went on 2 different tours with the company and both ran smoothly and staff were all friendly

Jan 13, 2026
Rosa B

It was great to get to see the windmills even though it was freezing. The Tour guides were good . I would totally recommend it!

Jan 6, 2026
Nayara Gonçalves

We had a really nice day on this tour. Our guide Henrique was friendly and kept everything running smoothly, and our driver Maurizio drove us safely the whole time. The windmills, cheese farm, and small village were all beautiful and fun to visit. A very pleasant and easy day trip!

Dec 2, 2025
George Samuel

Excellent staff with top-notch customer service. They offer a free map, and they’ve got great bundle deals when you book multiple tours. I booked three trips with them: the full-day Zaanse Schans & Volendam tour, a one-hour canal cruise around Amsterdam, and the Vegas show offer. All of them were fantastic. Highly recommended. They have many branches, and this one is super close to Dam Square.

Nov 23, 2025
ZKSUJ

A full on day with plenty to see packed into 6 hours which made it great for me as I had afternoon plans. All the stops were well organised with enough time to look around and take pictures Diana as a guide was professional, clear and concise with her commentary and instructions regarding meeting locations and times. Would recommend this tour

Oct 3, 2025
Gerry Vassileva

We had an awesome boat trip from them

Jul 1, 2025
898yazans

I’ve had the pleasure of booking two trips through Yours & Ticket, and on both occasions, Luca has done an absolutely amazing job. He was incredibly friendly, professional, and welcoming from the very beginning, making the entire process smooth and enjoyable. Luca’s attention to detail and genuine care for creating the perfect travel experience really stood out. He took the time to understand what I wanted and delivered beyond expectations. It’s rare to find someone so personable and dedicated in this industry. Highly recommend Yours & Ticket, and especially Luca – I’ll definitely be booking with them again!

Jun 1, 2025
zerte

There were a lot of people but we took advantage because we arrived early. The bus transfers were perfect, the very nice drivers even surprised us a little by passing us in the tulip fields on the return. Little clarification: the time of return is imposed but we had plenty of time on site.

May 19, 2025
Southease_1967

Wow what can I say. 8 of us booked the windmills, clog, cheese and waffle tour. Guide was brilliant can't remember her name. But the driver Steff he was absolutely amazing. He made the trip. Piano playing had us singing and he is so funny. Would easily have paid and spent the whole day on his coach. Windmills beautiful and cheese clog and waffle experience very good. Make sure you tell Steff we are still talking about him and how funny he is 😀 would definitely use you're company again. Well done all

Oct 24, 2024
LINDA AYE

One of the must do tour when you are in Amsterdam. Prices are reasonable and tour guides are the friendliest and knowledgeable. Highly recommended!

Sep 14, 2024
Lama Dakhakhni

The place is located at the water side from the station. Easy to find. The staff was speaking good English. They were very friendly.

Sep 14, 2024
SERI BUANA ZAINUDIN

Many packages offered here. I recommend halfday windmill, cruise and volendam visits. It is worth money and time spend.

Aug 20, 2024
Tanmay K. Mohapatra

Easy peasy. Quick and easy tickets.

Jul 20, 2024
Haytham Khorshed

Best place to book tours in amsterdam

Jul 13, 2024
Linda W

Nice museum, mainly came for the Robbie Williams exhibition. Nice exhibition, friendly staff. Tip: You are a museum in the Netherlands, an audio tour in Dutch (spoken language) would be very nice and actually normal.

Jun 1, 2024
Nuch

We haven’t planned the trip nor booked anything. Rodrigo was super helpful and patient with our many questions. He looked for options, proposed solutions and recommended. You can buy train tickets, ask questions. They are super helpful.

May 18, 2024
Sonia

We loved Stockholm, we went to the tourist service point at the central station. Claudia attended to us, she is charming and a great professional. Thanks to their instructions we got to know the entire city with the Hop on Hop off, we enjoyed museums, emblematic buildings and leisure areas. Thank you very much for everything Claudia, we will return.

May 17, 2024
D-Rod

We had a lovely time on this excursion. Our tour guide Astrid, driver Frankie and their coworker Laura made the experience fun and informative. Especially liked Astrid's commentary as we made our way through the countryside. We also found some unique souvenirs to bring back with us.

May 17, 2024
Henk B

You simply must visit the Rijksmuseum at least once, ideal public transport connection from the central station with tram line 2 or 12 and exit at the museum square. Great collection of the great masters and of course the Night Watch. You can wander around endlessly and you won't be short of eyes, an absolute must.

May 15, 2024
Petra Deen

Beautiful and interesting. I loved the interactive parts. Time slots are well organized, and the gentleman by the entrance explains everything. We enjoyed it!

May 13, 2024
Larissa Tostes

I had an amazing experience with Rodrigo during my trip to Stockholm! His friendly manner and insightful tips on tours and transportation made my visit seamless and enjoyable. Thanks to his recommendations, I was able to explore the city with ease and make the most out of my time there. Rodrigo's assistance truly enhanced my journey, and I highly recommend him to anyone looking for a helpful guidance in the city.

May 10, 2024
NareGhazaryan

Important seat in the middle, it is not beads that have a laser effect. The mind of juniors can start if you have a good mood and imagination. This is a specific district of Berlin, maybe you should visit it. We like it. The cost for one person is 14 €

May 8, 2024
magda.robberecht

A museum that offers art lovers a wide choice of different artists, there is something for everyone

Apr 29, 2024
Explorer29637331714

What a great museum, with Warhol Banksy, etc. With now an exhibition by Robbie Williams, great! So striking how he expresses his life in art. Recommended! Moreover, a beautiful building!

Apr 11, 2024
Daan V

The Rijksmuseum houses an extensive and interesting collection. It was a pity that there was a lot of noise and crowds in many rooms (also due to school visits). At times the whole thing lacked the serenity that a museum deserves. It's good that they offer free lockers and cloakroom.

Mar 27, 2024
Mr_WNB

I had been to the Rijksmuseum for the first time, and it was a wonderful experience. I saw many historical paintings, and the stories behind the works of art were also extremely interesting to discover.

Mar 24, 2024
Florin Marian Badea

Took the "Countryside and windmills" tour with them. All went well. Everything was on time. The tour guide Diana was great. The bus was clean and comfortable.

Mar 20, 2024
Yousef Baalbaki

Very helpful very clear and the tour is super fun thx to Ian and Jasper

Mar 13, 2024
Abdulelah Albadri

Highly recommended shop 👍

Mar 10, 2024
Annelies N

Da Vinci's life in today's world; technology, light, image and sound together create an impressive and interactive spectacle. Cleverly made!

Feb 25, 2024
Ireci Maria

Fantastic!

Feb 16, 2024
Charles Lai

Rodrigo are very helpful, Patient and think of others! When I cannot buy the MTRX ticket online, he is willing to help and remind any scenario which may happen! Very grateful for his help!

Jan 18, 2024
n0nglakf

We really enjoyed the Windmild tour today and would like to say THANK YOU as you guys helped us to see the countryside of the Netherland and it is a beautiful country. We loved it so much.

Nov 15, 2023
Linda Hoernke

Great stop to organize and book excursions and tickets in and around Amsterdam. Friendly and helpful staff.

Oct 6, 2023
Carlos R.

My wife and I were pleased with their excellent customer service. Staff was very well informed and professional. Will definitely recommend tours and tickets to friends

Sep 28, 2023
Bandar Arab

They have many excellent options. I got to know Amsterdam and the surrounding cities

Aug 18, 2023
Walter Bell

Fast, informative and organized. The tours were all on time, the guides friendly.

Jul 18, 2023
Elena V

This unique experience is a must do in Berlin. It is wonderful to be able to view this projection. You can sit comfortably and really enjoy the show. Afterwards you can view some other unique images. Highly recommended. Is located in a special but also unique neighborhood. Top!

Jul 5, 2023
Jenene Lighty

Our family took the Charm of Holland tour. Cecelia was our guide. It was a beautiful tour with a wonderful overview. We saw so much during the day. Highly recommend!

Jun 10, 2023
ronnie myers

Great service. It's a good idea to look at their site beforehand. As they offer a lot, you may not think of and you can plan ahead and pack more into your trip. We took several tours and loved them all.

Apr 12, 2023
Catherine Tuohy

Lovely canal boat ride and even on a very wet day it was picturesque.

Apr 3, 2023
Paula Andrews

Fantastic, friendly service. Very informative tour. Highly recommended.

Dec 17, 2022
Suhas R

Good experience.

Oct 14, 2022
Raphy Fox

I went to Keukenhof, it was beautiful and there were so many flowers. We had the best bus Driver, his Password was "Tom with the Green Bus". He was very funny and cool driver. The experience was really nice and the price/ performance was very good. I would really recommend this trip!

Apr 6, 2022
Nathan Williams

The staff were friendly and helpful. The excursion was fun with fun guides. The prices were reasonable. The tours were interesting and very informative. Highly recommend booking a tour or excursion with these. We did countryside and windmill tour. This was a great tour and very interesting visiting windmills which was amazing area. Cheese factory, waffle shop, boat ride and clog maker. The guides Edgar and Natalia, and driver Steff were great and really made the tour enjoyable. The price was reasonable and staff friendly and funny and very helpful.

Aug 27, 2020
Cécile B

Une très bonne expérience sur une journée pour le tour Zaanse Schans, Marken Volendam et Edam ! Merci à Stef, Océane & Alejandro pour leur bonne humeur et leur gentillesse

Feb 17, 2026
Markus Sachenbacher

Wir haben mehrere Reisen über Tours und Tickets gebucht. Ich bin wirklich begeistert, top Beratung, sehr gute Preise und alles gut organisiert. Ich werde hier bestimmt wieder buchen.

Dec 12, 2025
Markus

We booked several trips through Tours and Tickets. I'm really impressed; excellent advice, very good prices, and everything well organized. I will definitely book here again.

Nov 4, 2025
Elias Alberto Torres

Muy atentos, puntuales y amables, conductor responsable y los guías excelente.

Sep 30, 2025