Preguntas Frecuentes

Preguntas Frecuentes

¿Cómo funciona el pase de exploración?

Primero, elige entre un pase de 40, 50, 75 o 100 Explorer Point. Recibirás un correo electrónico de confirmación con un enlace para activar tu pase. Una vez que hayas activado tu pase, podrás comenzar a canjear tus Explorer Points por boletos de admisión a las atracciones. A través de este enlace, tu Explore Pass, puedes ver todas las atracciones y tours, llevar un registro de tus Explorer Points y gestionar tus reservas. Puedes encontrar tus boletos de admisión para las atracciones en tu billetera.

¿El pase es completamente digital?

Sí, el Explore Pass es completamente digital, no recibes un pase físico. El Pase solo es accesible a través de tu URL personal, que recibes en tu bandeja de entrada. Guarda este enlace para un acceso fácil.

¿Tengo que descargar una aplicación?

No, no tienes que descargar una aplicación. Tu Explore Pass es un sitio web personal al que accedes a través de tu navegador. No tienes que descargar nuevo software para usarlo.

¿Hay un pase para niños?

No, el Explore Pass no incluye un pase para niños. Muchas atracciones en Ámsterdam ya ofrecen entrada gratuita o con descuento para niños. Introducir una opción separada para niños resultaría en que las familias paguen por beneficios que no necesitan, y nuestro objetivo es que el pase sea justo y rentable.

¿Puedo simplemente entrar a las atracciones cuando muestre mi pase?

No, tienes que usar boletos de admisión en tu Explore Pass Wallet para entrar a las atracciones. Las atracciones solo te permitirán entrar si escanean tus boletos canjeados.
Canjeas boletos eligiendo la ubicación que deseas visitar, la fecha y hora, y cambiando tus Explore Points por boletos.

Leer opiniones

97 reseñas

4.5
Elias Alberto Torres

Muy atentos, puntuales y amables, conductor responsable y los guías excelente.

Sep 30, 2025
Delia Merino

Buena opción para el tour, toda la mañana visitando molinos, fábricas, pueblos. Guías amables, confiables, profesionales. Me agradó.

Sep 15, 2024
MariFeli

Buena información para visitar Estocolmo

Jul 22, 2024
Rene

Se agradece mucho que al llegar a un país nuevo recibas información clara y concisa, y Claudia en el Tcentral lo hace genial.Gracias a ellas pudimos recorrer la cuidad sin problema . Muy recomendable.

May 17, 2024
Sara Perez

Muy buena experiencia!!! Recomiendo sin duda :) los guías son todos un amor, muy atentos, simpáticos y explicando todo al detalle con mucha gracia. Gracias por todo! Diana eres genial

Jan 12, 2023
Peony A

This was a lovely tour. The gardens were so beautiful at the start of spring before the main fields were all in bloom and our driver (Mauricio) was fun and made the drive nice.

Mar 21, 2026
Cécile B

Une très bonne expérience sur une journée pour le tour Zaanse Schans, Marken Volendam et Edam ! Merci à Stef, Océane & Alejandro pour leur bonne humeur et leur gentillesse

Feb 17, 2026
Amanda Thompson

Great tour provider. I went on 2 different tours with the company and both ran smoothly and staff were all friendly

Jan 13, 2026
Rosa B

It was great to get to see the windmills even though it was freezing. The Tour guides were good . I would totally recommend it!

Jan 6, 2026
Markus Sachenbacher

Wir haben mehrere Reisen über Tours und Tickets gebucht. Ich bin wirklich begeistert, top Beratung, sehr gute Preise und alles gut organisiert. Ich werde hier bestimmt wieder buchen.

Dec 12, 2025
Nayara Gonçalves

We had a really nice day on this tour. Our guide Henrique was friendly and kept everything running smoothly, and our driver Maurizio drove us safely the whole time. The windmills, cheese farm, and small village were all beautiful and fun to visit. A very pleasant and easy day trip!

Dec 2, 2025
George Samuel

Excellent staff with top-notch customer service. They offer a free map, and they’ve got great bundle deals when you book multiple tours. I booked three trips with them: the full-day Zaanse Schans & Volendam tour, a one-hour canal cruise around Amsterdam, and the Vegas show offer. All of them were fantastic. Highly recommended. They have many branches, and this one is super close to Dam Square.

Nov 23, 2025
Markus

We booked several trips through Tours and Tickets. I'm really impressed; excellent advice, very good prices, and everything well organized. I will definitely book here again.

Nov 4, 2025
ZKSUJ

A full on day with plenty to see packed into 6 hours which made it great for me as I had afternoon plans. All the stops were well organised with enough time to look around and take pictures Diana as a guide was professional, clear and concise with her commentary and instructions regarding meeting locations and times. Would recommend this tour

Oct 3, 2025
Gerry Vassileva

We had an awesome boat trip from them

Jul 1, 2025
898yazans

I’ve had the pleasure of booking two trips through Yours & Ticket, and on both occasions, Luca has done an absolutely amazing job. He was incredibly friendly, professional, and welcoming from the very beginning, making the entire process smooth and enjoyable. Luca’s attention to detail and genuine care for creating the perfect travel experience really stood out. He took the time to understand what I wanted and delivered beyond expectations. It’s rare to find someone so personable and dedicated in this industry. Highly recommend Yours & Ticket, and especially Luca – I’ll definitely be booking with them again!

Jun 1, 2025
zerte

There were a lot of people but we took advantage because we arrived early. The bus transfers were perfect, the very nice drivers even surprised us a little by passing us in the tulip fields on the return. Little clarification: the time of return is imposed but we had plenty of time on site.

May 19, 2025
Roszel Bernardo

We thoroughly enjoyed the day tour, and Pieter, our guide, did an outstanding job explaining everything we needed to know about the places we visited. It was the perfect way to wrap up our vacation.

Mar 15, 2025
Southease_1967

Wow what can I say. 8 of us booked the windmills, clog, cheese and waffle tour. Guide was brilliant can't remember her name. But the driver Steff he was absolutely amazing. He made the trip. Piano playing had us singing and he is so funny. Would easily have paid and spent the whole day on his coach. Windmills beautiful and cheese clog and waffle experience very good. Make sure you tell Steff we are still talking about him and how funny he is 😀 would definitely use you're company again. Well done all

Oct 24, 2024
LINDA AYE

One of the must do tour when you are in Amsterdam. Prices are reasonable and tour guides are the friendliest and knowledgeable. Highly recommended!

Sep 14, 2024
Lama Dakhakhni

The place is located at the water side from the station. Easy to find. The staff was speaking good English. They were very friendly.

Sep 14, 2024
Jade

Le personnel est très à l’écoute et remplis de bons conseils ça a été un plaisir de passer par votre agence pour visiter Amsterdam et ses alentours

Sep 10, 2024
SERI BUANA ZAINUDIN

Many packages offered here. I recommend halfday windmill, cruise and volendam visits. It is worth money and time spend.

Aug 20, 2024
Tanmay K. Mohapatra

Easy peasy. Quick and easy tickets.

Jul 20, 2024
Haytham Khorshed

Best place to book tours in amsterdam

Jul 13, 2024
Linda W

Nice museum, mainly came for the Robbie Williams exhibition. Nice exhibition, friendly staff. Tip: You are a museum in the Netherlands, an audio tour in Dutch (spoken language) would be very nice and actually normal.

Jun 1, 2024
julia Baas

Geweldige inspirerend ervaring, op sommige momenten zelfs kippenvel. Een aanrader voor een ieder die van art en wetenschap houdt

May 27, 2024
Nuch

We haven’t planned the trip nor booked anything. Rodrigo was super helpful and patient with our many questions. He looked for options, proposed solutions and recommended. You can buy train tickets, ask questions. They are super helpful.

May 18, 2024
Trisaa457

Superbra och jättetrevlig tjej! Såå härlig! Blev glad hela dagen 😍😍😍❤️ RIKTIGT LYCKOPILLER!!

May 17, 2024
Sonia

We loved Stockholm, we went to the tourist service point at the central station. Claudia attended to us, she is charming and a great professional. Thanks to their instructions we got to know the entire city with the Hop on Hop off, we enjoyed museums, emblematic buildings and leisure areas. Thank you very much for everything Claudia, we will return.

May 17, 2024
D-Rod

We had a lovely time on this excursion. Our tour guide Astrid, driver Frankie and their coworker Laura made the experience fun and informative. Especially liked Astrid's commentary as we made our way through the countryside. We also found some unique souvenirs to bring back with us.

May 17, 2024
Henk B

You simply must visit the Rijksmuseum at least once, ideal public transport connection from the central station with tram line 2 or 12 and exit at the museum square. Great collection of the great masters and of course the Night Watch. You can wander around endlessly and you won't be short of eyes, an absolute must.

May 15, 2024
Sam Di

Un lieu tranquille, un accueil chaleureux, Rumsteack frites maison, salade avec sa sauce excellent, ainsi que l'andouillette, juste un petit regret, pas de formule pour le midi, mais sinon tout etait parfait !

May 13, 2024
Petra Deen

Beautiful and interesting. I loved the interactive parts. Time slots are well organized, and the gentleman by the entrance explains everything. We enjoyed it!

May 13, 2024
Larissa Tostes

I had an amazing experience with Rodrigo during my trip to Stockholm! His friendly manner and insightful tips on tours and transportation made my visit seamless and enjoyable. Thanks to his recommendations, I was able to explore the city with ease and make the most out of my time there. Rodrigo's assistance truly enhanced my journey, and I highly recommend him to anyone looking for a helpful guidance in the city.

May 10, 2024
NareGhazaryan

Important seat in the middle, it is not beads that have a laser effect. The mind of juniors can start if you have a good mood and imagination. This is a specific district of Berlin, maybe you should visit it. We like it. The cost for one person is 14 €

May 8, 2024
Ann Charlotte Bergman

Trevlig och tålmodig personal!

May 3, 2024
magda.robberecht

A museum that offers art lovers a wide choice of different artists, there is something for everyone

Apr 29, 2024
alexandre leger

Des efforts en français, de bons renseignements 💪💪

Apr 25, 2024
Explorer29637331714

What a great museum, with Warhol Banksy, etc. With now an exhibition by Robbie Williams, great! So striking how he expresses his life in art. Recommended! Moreover, a beautiful building!

Apr 11, 2024
alexandre leger

Des efforts en français, de bons renseignements 💪💪

Apr 4, 2024
Maria H

Ein traumhaftes Erlebnis, Musik und Videokunst harmonize perfectly. Man lives with his own abstract images, as a true man in his home, who can be more present in his own Kälte. Die Bilder, Farben und transportierten Emotionen since stark und mireisend. Sehr empfehlenswert!

Mar 30, 2024
Daan V

The Rijksmuseum houses an extensive and interesting collection. It was a pity that there was a lot of noise and crowds in many rooms (also due to school visits). At times the whole thing lacked the serenity that a museum deserves. It's good that they offer free lockers and cloakroom.

Mar 27, 2024
Mr_WNB

I had been to the Rijksmuseum for the first time, and it was a wonderful experience. I saw many historical paintings, and the stories behind the works of art were also extremely interesting to discover.

Mar 24, 2024
Florin Marian Badea

Took the "Countryside and windmills" tour with them. All went well. Everything was on time. The tour guide Diana was great. The bus was clean and comfortable.

Mar 20, 2024
Yousef Baalbaki

Very helpful very clear and the tour is super fun thx to Ian and Jasper

Mar 13, 2024
Abdulelah Albadri

Highly recommended shop 👍

Mar 10, 2024
Annelies N

Da Vinci's life in today's world; technology, light, image and sound together create an impressive and interactive spectacle. Cleverly made!

Feb 25, 2024
Ireci Maria

Fantastic!

Feb 16, 2024
T T

Tickets problemlos online gebucht. Die Organisation vor Ort war nicht so besonders. Man wusste einfach nicht, in welcher Schlange man anstehen muss.

Jan 19, 2024